Easy Technology Associate in Allentown, Pennsylvania For Sale

Easy Technology AssociateLocation:Allentown, PA (Store 204-South Mall) Location Details Staples Store 204-South Mall Allentown,PA xxxx3 »See all jobs at this location Job Description Job Title:Easy Tech Associate Position Summary:Primarily responsible for providing customer service, consistent with our Easy Sales andService standards. General Purpose:Customer Service, Sales Role Qualifications: * Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management * Able to work a flexible schedule Position Responsibilities: * Deliver Easy Sales and Service * Provide an inviting environment for the customers by maintaining a neat and clean department * Determine and demonstrate understanding of customer’s needs * Sell products and services which provide the total solution * Perform basic technical system diagnostics and upgrades on customers’ technology * Stay up to date on product information by completing training modules * Adhere to all company policies procedures and safety standards * Perform other related duties as assigned Critical Success Factors: * Drive customer satisfaction through EASY Service behaviors * Drive profitable sales through EASY Sales behaviors * Convey appropriate product and services knowledge * Ability to perform basic technical system diagnostics and upgrades * Exhibit Team CARE values Basic Qualifications: * Sales and customer service experience in a retail environment * Strong interpersonal and communication skills * Ability to sell and make apppropriate product recommendations to customers * Technical system diagnostics and upgrades experience a plus but not reqired